FAQ

  • How much is the subscription?

    • The subscription starts at $80 every 90 days.​

  • Are the fragrances you make quality?

    • Yes, we only utilize premium fragrance oils from top providers to create our produ

  • Why do I need 4 fragrances a year?    

    • No person should smell the same all year. In fact, biologically certain smells don’t smell as good during different seasons, and our bodies adapt to no longer smell our "signature" scent over time.

  • What size is the bottle, and do you offer multiple sizes?

    • Each fragrance comes inside a 30ml Bottle. Unfortunately, at this time we only offer one size.

  • How long do the fragrances last?

    • You actually can choose the type of fragrance strength you would like. Be aware, these lengths are subjective to they type of ingredients you choose, as some ingredients fade faster than others. Store your fragrance in a dark and cool place for best results.

  • Do I have to subscribe, or can I just purchase one fragrance?

    • We only offer subscriptions currently. You can purchase one fragrance from a friend through their referral code, which will earn them a 10% commission.

  • How many fragrances can I buy in the subscription?

    • As many as you’d like! We charge $70 for any additional fragrances during each season. We release certain fragrance oils seasonally, so you can still have something new, without purchasing them all in advance.

  • What if I don’t like the smell?

    • We’ll take the fragrance back to the drawing board and your concierge will meet with you to create a new fragrance. If you don’t like the next ones and don’t want to try again, we’ll send you your money back.

  • Is there a way to smell the fragrance before purchasing?

    • Our team is supported by amazing concierge-perfumers who are really good at narrowing down what it is you like. We don’t offer discovery kits, but if you don’t enjoy it we’ll continue to provide a new fragrance until you do or you will get your money back.

  • Do you ship internationally?

    • We do ship international orders, however we do not cover the costs of that shipping. We have partnerships with DHL and FedEx that highly reduce the costs.

  • How long does my bespoke experience take?

    • We do a 15-minute interview with you to get the details of your fragrance. Building takes a week. Domestic shipping is usually 4-5 business days. You can expect your fragrance within 2-3 weeks from your consultation.

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